Godplace/Mission238 forums

Open Discussion => Consumer Issues => Topic started by: Melody on May 13, 2010, 10:38:13 PM

Title: blocked from my email
Post by: Melody on May 13, 2010, 10:38:13 PM
I am seriously beside myself with frustration. 

I have an msn email account of which recently I changed my password.  It was something familiar but I have forgotten it.  Apparently after trying different variations of familiar possibilities I used up my chances to log in.  24 hrs later, still locked out, 48 hrs later, blocked completely.  I didn't have another email linked to it, stupid me, and I don't even know which answer I used for the clue!  Which I'm not sure if it's even relevant cause it says that I had too many wrong answers.

This is my main email for all church related things, business, and family.  I can access the email inbox from my phone because it's still logged in but not the junk mail folder in which the reset password link would be in. 

I'm stuck!  Is there any hope? I set up one of those private forums for help on Windows Live support but no one has responded.  What is a girl to do?   :-( 

Please Super computer GuRu's help me!
Title: Re: blocked from my email
Post by: Scott on May 13, 2010, 11:04:33 PM
Do you remember your secret questions?

click on cannot remember password and it should take you through a series of questions. My son did that recently.
Title: Re: blocked from my email
Post by: SippinTea on May 14, 2010, 02:35:12 AM
If you can still access your email through your phone, is it possible to either A) change the password from there, or B) changes the settings to forward emails to another account until you can get this resolved?

:beret:
Title: Re: blocked from my email
Post by: Ashlee on May 14, 2010, 02:44:05 AM
Or just add another email address so you can get your password sent to that address
Title: Re: blocked from my email
Post by: Melody on May 14, 2010, 04:06:58 AM
as stated, I cannot remember what answer I put for my question and have tried too many times to try again.  It's what's my father's middle name.  I can't remember which way I spelled it or if I put Nathans, in caps or not.  I'm a mess...lol

I cannot get into my account to add an email or change settings. My phone isn't that fancy, I can only check mail and send mail from a few folders.

Thanks so far though for helping me cover all my bases.. just in case. ☺
Title: Re: blocked from my email
Post by: Scott on May 14, 2010, 12:20:12 PM
Quote from: MellowYellow on May 14, 2010, 04:06:58 AM
as stated, I cannot remember what answer I put for my question and have tried too many times to try again.  It's what's my father's middle name.  I can't remember which way I spelled it or if I put Nathans, in caps or not.  I'm a mess...lol

I cannot get into my account to add an email or change settings. My phone isn't that fancy, I can only check mail and send mail from a few folders.

Thanks so far though for helping me cover all my bases.. just in case. ☺

you should be able to find options using your phone......my phone isn't that fancy and if you move around you should be able to find something